Terms of service

Serapure.in believes in providing satisfying and enjoyable experience, so we provide our services to you subject to the terms and conditions outlined below.

By visiting our site and/or making purchases from us, you engage in our "Service" and agree to be governed by the following terms and conditions ("Terms"). These Terms apply to all users of the site, including but not limited to visitors, customers, merchants, and/or seller. Please read the Terms carefully and accessing any part of the site means implied acceptance of the Terms.
We reserve the right to update, change, or replace any part of these Terms. It is your responsibility to check this page for updates on a regular basis. Your continued use or access to the website after any changes are posted constitutes acceptance of those changes. The most recent version of the Terms can be found on this page at any time.
Serapure.in is a platform which is engaged in the business of selling products online. We are not the producer / manufacturer of the Goods. Our liability is limited to the amount paid by the buyer on our site.
Although, we make every effort to keep our site accurate, complete, updated and error-free but the information mentioned on our site should not be solely relied for making the decision. Serapure.in does not warrant that product descriptions or other content of any of our Service is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return the product in unused condition. We reserve the right to change the content on our site any time and we are under no obligation to keep our site updated at all times. You acknowledge that it is your responsibility to keep track of changes.
When you use our Services or send emails, text messages, or other electric communications to us, you consent to receiving electronic communications from us, such as e-mails, texts, mobile push notifications, or notices and messages on this site or through other Serapure.in tools, and you agree to keep copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications you receive electronically satisfy any legal requirement that such communications be in writing.
To use certain Serapure.in Services, you may need your own Serapure.in account, and you may be required to be logged in to the account. You are responsible for keeping your account and password secure, as well as restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. Serapure.in sells products only to adults who can pay with a credit card or other acceptable payment method. If you are under the age of 18, you may only use the Serapure.in Services with the participation of a parent or guardian.
You are prohibited from using the site or any of its Content / information:

for any unlawful purpose;
to solicit others to perform or participate in any unlawful acts;
to violate any laws, regulations, or rules;
to harass, harm, insult, defame, intimidate, or discriminate
to submit false or misleading information
to upload or transmit virus or any other type of malicious code
to submit false or misleading information
to collect or track personal information of others
to spam, phish, or crawl
to intervene with or circumvent the security features of the service or any related site

We reserve the right to terminate your use of the Service or any related site for violating any of the prohibited uses.
All information, content, products, and other services provided by us are on "as is" and "as available" basis, unless otherwise specified in writing. We make no express or implied representations or warranties of any kind as to the operation of our services, or the information, content, products or other services. You expressly acknowledge and agree that your use of our services is entirely at your own risk.
We reserve the right to change the Price of the product, modify / discontinue the product at any time.
We reserve the right to limit the sale of the product to any person or geographic location. All product / product description / product pricing is subject to change without any prior notice.
We make every effort to keep an item's price accurate. Despite our best efforts, a small percentage of the items on our site may be incorrectly priced. If the correct price of an item sold by us is higher than the price stated, we will either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
We make every effort to display accurate / true pictures of the product. There may be variance in the color of the product due to light, monitor display or any other reason.
Except as required by law, we are under no obligation to update, amend, or clarify information related to product, service or any related website.
We make no guarantees, representations, or warranties that your use of our service will be continuous, timely, secure, or error-free.
We do not guarantee that the results obtained from using the service will be accurate or reliable.
You agree that we may discontinue the service for indefinite periods of time or cancel it at any time without prior notice to you.
If at our request or otherwise, you send any image, comments, suggestions, ideas, plans, or creative content (“Content”), whether online, email or otherwise. You grant us nonexclusive, royalty-free, perpetual, and irrevocable right to use at any time, without restriction, edit, publish, copy or use in any manner the information that you have forwarded us.
Your order may contain items that are currently out of stock; in such cases, we will cancel the order and initiate refud. We may send you an e-mail or call you to inform you of such changes.

Serapure.in does not assume ownership of returned items until they arrive at our fulfilment center. A refund may be issued without the need for a return at our discretion. In this case, Serapure.in does not take possession of the refunded item.
We reserve the right to reject any order, partial rejection of order. In these scenarios, we may attempt to update you via Email / Phone Number / WhatsApp on the details provided by you.
We reserve the right to refuse service to anyone for any reason at any time and we shall be under no obligation to provide the reason for such refusal.
The products / services / content of the site cannot be used for any illegal / unauthorized purpose.
Serapure.in may provide Coupon codes for availing discount benefit on our website. The Coupon code shall be used / availed at the time of placing the order. In case the same is not used at the time of placing the order, the benefit for the same cannot be taken afterwards.
We may edit or remove “Content” that in our sole discretion is unlawful, threatening, defamatory, or objectionable.
In no event shall Serapure.in, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from the use of any service / product procured from Serapure.in, or from any other claim related in any way to use of service / product including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of using the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of the possibility of such loss or damage.
If any provision of these Terms is found to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms; such determination shall not affect the validity and enforceability of any other remaining provisions.
The Terms are valid unless and until the same is terminated by either of us. You may wish to terminate the service by writing us an email on our official email id that you no longer wish to use our services. For all purposes, the parties' obligations and liabilities incurred prior to the termination date will survive the termination of this agreement.
If, in our sole discretion, you fail to comply with any term or provision of these Terms, or we suspect that you have failed to comply, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due till the time of termination; and/or we may deny you access to our Services (or any part thereof).
If we fail to exercise or enforce any right or provision of these Terms, we will not be deemed to have waived that right or provision.
All physical items purchased from Serapure.in are subject to a shipment contract. This means that the risk of loss and title for such items pass to you at the time we deliver them to the carrier for shipment.
These Terms, together with any policies or operating rules posted by us on this site or in relation to The Service, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms).
Any ambiguities in the interpretation of these Terms shall not be held against us.
You agree to indemnify, defend, and hold harmless Serapure.in and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand made by any third-party due to or arising out of your breach of these Terms.
This Terms / refund policy or any other policy and/or agreements shall be governed by and construed in accordance with the laws of New Delhi, India.

In case you believe that your Intellectual Property Rights (IPR) are being infringed, then you may please write to us at serapure.hair@gmail.com and we will investigate the same and will take the necessary action required.

For any kind of query, you may contact us at serapure.hair@gmail.com